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🏥 Houston, Texas • Serving All 50 States
Quality DME Supply,
Quality DME Supply,
from prescription to doorstep.
Our mission is to improve patient care by providing access to quality durable medical equipment through dependable service, clinical coordination, and efficient delivery — with the highest standards of compliance, privacy, and customer support.
Nationwide
Us Coverage
100%
HIPAA-compliant operationsn
1:1Physician coordination
Real Time
Eligibility verification
How It Works
Your equipment journey, handled at every step.
From your physician's order to your front door — one accountable team manages the entire DME supply process.
01
Prescription
Your physician prescribes medically necessary equipment.
02
Coordination
We work with your provider to obtain the required documentation.
03
Verification
Our team verifies your insurance benefits and eligibility.
04
Authorization
Prior authorizations and payer requirements are processed for you.
05
Delivery & Support
Discreet nationwide delivery, with ongoing supply and order support.
What We Supply
Durable medical equipment & diabetic supplies.
Quality equipment from trusted manufacturers — available by direct sale or billed through your insurance.
Continuous Glucose Monitors
CGM receivers and complete monthly sensor supply plans — no fingersticks needed.
E2103 · A4239 Order CGM →Cervical & Hip Orthoses
Semi-rigid cervical collars and bilateral hip abduction orthoses.
L0174 · L1681 · L1690 Order CHO →Therapeutic Footwear
Depth-inlay therapeutic shoes with professional fitting, plus multi-density inserts.
A5500 · A5512 Order Footwear →Orthopedic Braces
Back, knee, ankle-foot, wrist, elbow and shoulder — off-the-shelf orthoses for every joint.
L0648–L3960 Order Braces →Insulin Infusion Pumps
External ambulatory infusion pumps for continuous insulin delivery.
E0784 Order Pumps →Browse the Full Catalog
Explore our complete range of durable medical equipment and diabetic supplies for your healthcare needs.
20+ HCPCS-coded products Shop All Products →
What We Do
Complete DME Supply services under one roof.
We work with healthcare providers to ensure patients receive the equipment their physicians prescribe — reliably and on time.
Physician Coordination
We coordinate directly with prescribing physicians to obtain required documentation and process eligible orders promptly — no back-and-forth for the patient.
Insurance Verification
Our team verifies patient insurance benefits, determines eligibility, and helps patients clearly understand the coverage available to them.
Nationwide Delivery
Through our trusted fulfillment network, eligible medical equipment is delivered directly to patients' doors — discreetly, and to quality and regulatory standards.
Ongoing Customer Support
Real people who answer — assisting with product questions, replacement supplies when applicable, and general order support for patients and caregivers.
Insurance
We help you make the most of your coverage.
VELO Healthcare is an Out-of-Network provider for most major insurance companies. Our team helps eligible patients with verification, billing, documentation, and coordination with doctors' offices — so you can focus on your health, not the paperwork. Coverage depends on:
- Your individual insurance benefits
- Medical necessity
- Physician documentation
- Prior authorization requirements
- Applicable payer policies
If your plan is out of network or requires prior authorization, our team will help you determine the options available to you.
Medicare Notice
Medicare services are available only after successful enrollment and authorization as a Medicare DMEPOS provider. Coverage is subject to Medicare eligibility, medical necessity, and all applicable CMS requirements.
Not sure what's covered?
Send us your details — our team verifies your coverage and contacts you within 1 business day.
Check My Eligibility
Healthcare Providers
Partner with a DME Supply team that simplifies referrals.
Our referral process is built to reduce your administrative load — streamlined documentation, insurance verification, and patient communication, all handled by us.
Primary Care Physicians
Endocrinologists
Orthopedic Specialists
Pain Management Providers
Podiatrists
Nurse Practitioners
Physician Assistants
Hospitals
Home Health Agencies
Skilled Nursing Facilities
Clinics
Refer a Patient
Compliance
Compliance isn't a checkbox. It's how we operate.
Our operations follow applicable federal and state requirements at every step of the DME supply process.
HIPAA Privacy & Security
Patient information is protected across every order, record, and communication.
Fraud, Waste & Abuse Prevention
Active safeguards and staff training against improper billing and misuse.
Patient Rights & Responsibilities
Clear, respectful communication of every patient's rights throughout care.
Secure Medical Record Management
Documentation stored and transmitted under strict security controls.
Quality Improvement Programs
Continuous review of our service, delivery, and support standards.
DME Supply Standards
Adherence to applicable DME supply standards and payer requirements.
Common Questions
Frequently Asked Questions
Does Medicare cover CGM sensors and supplies?
Yes — Medicare covers CGM for qualifying patients with diabetes who use insulin or have a history of problematic hypoglycemia. Our team verifies your eligibility before anything is shipped.
Do I need a prescription?
Yes, a valid physician's order is required for insurance-billed DME. We coordinate directly with your doctor's office to collect all documentation.
How long does eligibility verification take?
Our team typically verifies coverage and contacts you within 1 business day of your request.
Can I buy directly without insurance?
Absolutely — every product is available by direct sale with free shipping on orders over $99.
Are braces covered by insurance?
Most orthopedic braces — back, knee, ankle, wrist, elbow, shoulder and cervical — are billable through Medicare and major insurance plans with a physician's order. Some braces require a face-to-face examination; we handle those requirements for you.
How fast is shipping?
Orders ship discreetly nationwide through our qualified distribution partners, typically within 2–5 business days after approval.
Is my health information safe?
Yes — all information is transmitted securely and handled in accordance with HIPAA privacy standards. We only use your details to process your request and coordinate with your provider.
Which brands do you supply?
We supply products from trusted manufacturers including Abbott, Dexcom, Medtronic, Omnipod, and Accu-Chek, among others.
Patient Stories
What Patients Say
★★★★★
"VELO handled everything with my insurance for my CGM supplies. I didn't have to make a single call — sensors arrived in three days."
Maria G.CGM patient, Texas★★★★★
"My doctor referred me for a back brace. The documentation was coordinated directly with his office and Medicare approved it quickly."
Robert H.LSO patient, Florida★★★★★
"Real people answer the phone. They checked my eligibility the same day and kept me updated by text the whole way."
Denise W.Knee brace patient, Ohio★★★★★
"The diabetic shoes were fitted properly and my insurance covered them. The follow-up call to check the fit was a nice touch."
James T.Diabetic footwear patient, Georgia★★★★★
"Switching my monthly CGM supplies to VELO was seamless. Refills arrive on time every month without me chasing anyone."
Patricia L.Monthly supplies patient, Arizona★★★★★
"After my shoulder surgery I needed an abduction brace fast. VELO verified my coverage in a day and shipped it right away."
Carlos M.Shoulder orthosis patient, California★★★★★
"VELO handled everything with my insurance for my CGM supplies. I didn't have to make a single call — sensors arrived in three days."
Maria G.CGM patient, Texas★★★★★
"My doctor referred me for a back brace. The documentation was coordinated directly with his office and Medicare approved it quickly."
Robert H.LSO patient, Florida★★★★★
"Real people answer the phone. They checked my eligibility the same day and kept me updated by text the whole way."
Denise W.Knee brace patient, Ohio★★★★★
"The diabetic shoes were fitted properly and my insurance covered them. The follow-up call to check the fit was a nice touch."
James T.Diabetic footwear patient, Georgia★★★★★
"Switching my monthly CGM supplies to VELO was seamless. Refills arrive on time every month without me chasing anyone."
Patricia L.Monthly supplies patient, Arizona★★★★★
"After my shoulder surgery I needed an abduction brace fast. VELO verified my coverage in a day and shipped it right away."
Carlos M.Shoulder orthosis patient, California
Free Shipping & Delivery
Fast and reliable delivery across the USA.
Certified Medical Equipment
High-quality FDA-approved healthcare devices.
Trusted DME Supply
Reliable medical supplies for home healthcare.
The equipment you need. The support you deserve.
Whether you're a patient sourcing medical equipment or a provider referring one — VELO Healthcare handles the process from prescription to doorstep.
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